Free Shipping over $150 AUD • $10 AUD Standard • $15 AUD Express
2 PIECES / $99
A two-piece mystery with a little extra VANDY energy. You choose the size, we choose the goods. No peeking, no swapping, no ruining the surprise.
SEE US IN ACTION
14 Day Returns
Free shipping on orders over $150 - Australia only.
Designed for fun and comfortable days
XS–XXXL sizing so every body can be loud and comfortable
BLIND BOX TERMS
The fun of a Mystery Box is not knowing exactly what you’re getting — so please make sure you’re happy with a little surprise before ordering.
By purchasing a VANDY Mystery Box, you agree that:
You choose your Mystery Box and size, and VANDY chooses the individual styles and colours included.
Unfortunately, we cannot take requests for particular colours, styles or pieces — even if you pop a very convincing note on your order.
Images shown are examples only. The exact contents of your box will vary.
Your items will not arrive in a physical box but a compostable mailer. The boxes are imagery just for marketing purposes haha.
The advertised value of each box is based on the full recommended retail price (RRP) of the items included.
Fit may vary between VANDY styles. Some pieces are intentionally relaxed, oversized or fitted, so selecting the same size does not mean every item will fit exactly the same way.
If you purchase more than one Mystery Box, we cannot guarantee there won’t be crossover between the boxes.
We also cannot guarantee you won’t receive a piece you already own. That’s the mystery part!
Mystery Boxes are limited and available only while stocks last.
RETURNS + EXCHANGES
Because Mystery Boxes are heavily discounted and sold specifically as a surprise selection, we do not accept returns or exchanges for change of mind, including because you don’t love a particular colour, style or item included in your box.
Mystery Box pieces also cannot be individually swapped for another colour, style or product.
Of course, if an item is faulty, damaged or does not meet the consumer guarantees under Australian Consumer Law, please contact us at hello@vandy.com.au and we’ll look after you.
In short: you pick the box. You pick the size. We pick the VANDY goodness inside.
SIZE & FIT
Choose your usual VANDY size and we’ll handle the rest. Fits may vary because, well… it’s a mystery.
PRODUCT FEATURES
Designed in Australia with surprises including:
2 VANDY pieces - Top & Pants
Styles and colours selected at random
Choose your size and we’ll choose the rest
Lovingly made in our ethical factory in China
CARE INSTRUCTIONS
Cold gentle / handwash separately
Line Dry
Do not tumble Dry
Do not Iron
Do not use harsh detergents
SHIPPING INFO
For orders placed before 12noon AEDT, we will do our best to process the same business day. Orders placed after this time will be processed the next business day. During sale events and new collection launches and holidays processing time will be a little longer. For more info on deliveries, check out our shipping page.
FAQ
When do I get my order?
Your order will be processed within 1-2 business days with certain exceptions, such as for example collection launch, inventory delays, holidays and during peak sale periods.
Your order will arrive 2-5 days from dispatch date (longer for NT&WA orders and International Postage is dependent on your billing country.
Please note that estimated delivery time is an estimate and that time may vary depending on external factors outside VANDY and our courier company’s control. These factors may include, but are not limited to, extreme weather conditions, technical errors and high volume peak periods such as Black Friday Sales, Super Saturday, Christmas and Boxing Day Sales.
All orders are shipped with a TRACKING NUMBER you can refer to for delivery updates.
Can I change my order?
Before you complete and pay for an order, you can review your order and make changes. You are bound to your order only when you accept it and our Terms and Conditions at checkout.
When you have completed a purchase and received an order confirmation, we begin to process the order in our system and at our warehouse. Once the package has left our hands, there is no possibility to change your order. If you find errors in the specified contact details, it is your duty to contact us at hello@vandy.com.au immediately.
VANDY is not responsible for an order being processed correctly where the consumer has entered incorrect information and you are not entitled to a refund due to incorrect information processed at the checkout.
Can I add products to my order?
Unfortunately, we cannot add products to an existing order. We recommend that you make a new order and if available we will try our best to ship the orders together. If you have any questions, please contact us athello@vandy.com.au
How do I cancel my order?
Please contact VANDY immediately if you wish to cancel your order on hello@vandy.com.au immediately. If we are unable to assist in cancelling your order immediately, usually because it has already been packed or shipped, please return your order to us.
The cost of returning freight is your responsibility. Only when the order in its original condition and has returned to our warehouse will we be able to make an exchange
Can I change my shipping address?
We process your order within 24 hours (usually), so it's very short of time when you can change or remove your order. If you want to change something, please contact us as soon as possible on hello@vandy.com.au
If your order is already packed and sent, It is your (the customers) responsibility to locate the parcel. Once the parcel has been located you can return it and make a new order, however please be aware you will need to cover the shipping to return the good and for a new order.
VANDY is not responsible for an order sent to an incorrectly specified address or name of a customer once the order has been dispatched from our warehouse.
Do you ship to Mail Boxes (PO Box)?
Unfortunately, we would prefer not to deliver to a PO Box outside of Australia.
Can I have my order delivered to an alternative address?
Yes, you can enter another shipping address in the same country / currency as your billing address. If you pay via Paypal please check the address specified in your account.
I have not received my order. What do I do?
Contact hello@vandy.com.auand enter your order number and we will assist you. We will do everything we can to locate your order as soon as possible.
